Vintage merchandise is not eligible for returns. Please inspect your order upon reception and contact us immediately at firstname.lastname@example.org if the item is defective, damaged or if you receive the wrong item.
We have a 30-day return policy for all new retail merchandise, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Vintage merchandise is not eligible for exchanges.
We have a 30-day exchange policy for all new retail merchandise, meaning you have 30 days after receiving your item to request an exchange.
If you'd like to exchange your item for another product, let our team know by emailing us at firstname.lastname@example.org.