Store Policies
In Store Pickup
Merchandise purchased in store or online with in store pick up must be picked up within 7 days from the date of purchase. After 7 days, your item will be relocated to our warehouse and a $15/week storage fee will be incurred. Please contact us at info@shopcuratedinteriors.com to arrange for warehouse pick ups and pick ups that fall outside of our normal business hours.
Shipping & Delivery
We offer local and nationwide shipping to the continental US. Please see Shipping & Delivery for full details.
Vintage Return Policy
Vintage merchandise is not eligible for returns. Please inspect vintage products thoroughly before purchase. We are transparent about the condition of vintage merchandise and any imperfections will be noted in the product description and photos. If you would like additional information on a vintage item, please contact us at info@shopcuratedinteriors.com.
Retail Return Policy
We have a 30-day return policy for all new retail merchandise, For online orders, you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will be asked to provide the receipt or proof of purchase.
To start a return, email us at info@shopcuratedinteriors.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
Exchanges are encouraged for retail items being considered for returns. Vintage items are not eligible for exchange. If you'd like to exchange your return item for another product, email us at info@shopcuratedinteriors.com.
Damages and issues
Please inspect your order immediately after it is received and contact us immediately at info@shopcuratedinteriors.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Our furniture shipping partner is licensed and insured.
Exceptions / Non-returnable items
We do not accept returns on sale items, custom orders or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. If your approved refund does not present to your account within 3-5 business days, please contact us at info@shopcuratedinteriors.com and we'll work to find a solution!